What is the most important output from the service design phase?
A. CMDB
B. Service design package
C. CMS
D. Service portfolio
Answer: B
Configuration management database (CMDB) Database used to store configuration records throughout their life cycle. The configuration management system maintains one or more CMDBs, and each database stores attributes of configuration items and relationships with other configuration items.
A content management system (CMS) is a computer application that allows publishing, editing and modifying content, organizing, deleting as well as maintenance from a central interface. Such systems of content management provide procedures to manage workflow in a collaborative environment.
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